Fremantle Sea Rescue runs its radio operations centre from the tower on Cantonment Hill. Its operators manage boats coming and going and respond to emergency calls, handling more than 30,000 calls a year.
The problem
With several controllers and operators talking at once, the room got very noisy. The shape of the windows and the low ceiling made the reflections intense, so every voice bounced around the room. In a space where people need to hear radio calls clearly, that was a real problem.
What we did
- Installed 50 mm Autex QuietSpace acoustic panels to their design in the control room.
- Fitted the same panels in the boardroom.
The result
It made such a big difference that the operators never complained about the noise again. The centre is much quieter, and radio calls are easier to hear.
Tip from Nigel: control rooms and call centres are full of glass and hard surfaces. Absorbing the reflections lets several people talk at once without everyone raising their voices.
